

Publish Date
06/10/2023
Categories
Blogs Hot Topic
As it’s #CyberSecurityAwarenessMonth, it’s important to remind ourselves about keeping informed about the latest scam attacks. In today’s digital age, even the most cautious individuals can fall victim to online threats. With the ever-evolving landscape of technology, staying safe online is a continuous learning process. So, let’s delve into some of the recent cyber threats you should be aware of…
The advancement of artificial intelligence has introduced a whole new world, which of course, leaves many of us sceptical. Scammers are now using AI to mimic human voices, to make phone calls appear as though they’re from a loved one in need of help. The caller typically requests for money. It can be difficult in the spur of the moment when you hear a loved one at need, but it’s important you stop and think. A good practice to have is to establish a safety word or phrase with your family to verify their identity during such calls.

Scammers have elevated their tactics by manipulating email content. They replace standard ‘a’ characters with what is known as a Cyrillic ‘a’, making it difficult to spot fake emails. These deceptive messages are often overlooked and contain malicious links or attachments, which can compromise your device. To not fall into the ‘Cyrillic’ trap, it’s best to double check each letter in an unknown email address to detect such tricks. See if you can spot the Cyrillic ‘a’ below in the example shown.

Phishing scams have taken a new twist by incorporating innocent-looking QR codes as their latest weapon. These QR codes often arrive in emails disguised as messages from say HR or your manager, directing the victim to a fraudulent login page. The goal is to steal sensitive credentials for malicious purposes. To stay safe, only scan QR codes from trusted sources or individuals you can 100% verify.

Scammers have become so sophisticated that they send emails seemingly originating from legitimate PayPal addresses. These emails are for ‘money requests’ and claim to be from either HMRC or PayPal themselves stating your account is compromised. The included phone numbers connect to the scammers themselves who follow the storyline. Stay safe by not paying unfamiliar invoices and never calling numbers provided in these suspicious emails. Instead, contact the company directly through official channels to verify any claims.

The Solution:
Protecting your business and customer data should be a top priority. However, managing cybersecurity threats can be daunting, especially when you have a million and one other responsibilities. The good news is there are multiple software solutions available to strengthen your devices. These include data backup solutions, email security tools, and partnering with a Managed Service Provider (MSP) who handle all your security and compliance needs.
Consider an MSP like Cobweb to bolster your cybersecurity efforts. With our expertise and solutions, you can double down on protecting your digital doors. Get in touch with one of our team today to discuss how our security solutions will bolster your business.

Publish Date
26/09/2023
Categories
Blogs
In the face of IT challenges and risks that frequently plague SMBs, reactive solutions often fall short of meeting immediate needs. Recognising this limitation, businesses are now shifting their focus to the future of IT solutions: partnering with a Managed Service Provider (MSP).
Much like any essential business expense, an MSP operates on a subscription model, offering continuous remote management and monitoring of IT systems, often coupled with 24/7 support. This modern approach to IT is reshaping the business landscape, evolving into a strategic partnership—an extension of your team. By alleviating in-house costs, driving growth, mitigating security vulnerabilities, and reducing downtime, MSPs empower you to concentrate on your core business activities.
As the business world navigates a tech-driven era, the adoption of hybrid technologies is becoming ever-present. Cloud-based software, in particular, has become the lifeblood of many operations, requiring ongoing maintenance. The lessons learned from the pandemic in particular highlighted to us all the essentialism of technology. It urged us to embrace software updates proactively to stay competitive, safeguard our cyber environment, and ensure data confidentiality.
Yet, robust cybersecurity still remains a diverse challenge to many businesses, which is one reason as to why 90% of IT and Business leaders are considering moving to a managed service. MSPs pave the way to the future, guiding businesses through the complexities of compliance and GDPR regulations. With cyber threats on the rise and data protection becoming a greater responsibility, businesses need a strong line of defence. Collaborating with an MSP lightens this load, allowing them to shoulder the responsibility while you channel your efforts into innovation.
The role of IT infrastructure is rapidly evolving, and those who fail to adapt may risk falling behind. The ability to attract new business may hinge on how well a company aligns with these changes. The integration of an MSP streamlines operations, enhancing customer experiences and service quality, setting the stage for sustainable success.
Embrace the opportunities of tomorrow—contact Cobweb today for a complimentary consultation. Discover how our Managed Service can be your launchpad into the future of IT solutions!
We’re Your Team, Extended.

Publish Date
12/09/2023
Categories
Blogs
Navigating business spending can be challenging. After all, outsourcing can be a pricey venture. But in the realm of IT, where technology is ever changing, investing in an MSP and IT management can prove beneficial. The best part? It’s surprisingly affordable and won’t strain your budget as you might expect.
Here are 5 compelling reasons why an MSP is not only cost-effective but also a long-term money saver:
Like any business, one of your key goals will be to grow. And to grow, your team needs expanding, which is demanding when it comes to budgets, especially in IT. Technical skills come at a premium price, yet with an MSP, your IT team doesn’t need to worry about in-house expansion. They can focus on growing the company while our experts manage the day-to-day. Scaling up becomes fast and seamless, all for a manageable monthly investment.
To outpace competitors, staying tech-savvy is vital. But new tools and training takes time and can cost a lot of money. Without continuous learning:
Outsourcing to an MSP tackles these issues, at a fraction of the cost if you were to do it yourself.
Balancing various job responsibilities can occasionally challenge your internal IT team. However, by outsourcing to an MSP, you can alleviate these complexities, allowing your IT team to focus on strategic and productive objectives.
Partnering with an MSP grants access to an extended cybersecurity team. As phishing attacks and ransomware accelerate, it’s integral to invest in cybersecurity. But a full-time security hire isn’t always feasible. Imagine the cost if your business suffered a breach? With 43% of all data breaches involving SMBs, suddenly the economic viability of an MSP seems even more inviting.
Budgeting seems a smooth process until an unforeseen IT expense crops up. MSPs provide stability through predictable monthly costs and flexible services as well as helping avoid those situations.
Outsourcing IT with an MSP isn’t just a smart move, it’s a successful financial strategy. At Cobweb, we craft tailored solutions on a personal level. We like companies to see us as an extension of their team and help drive their success.
Connect with us at Cobweb today to start your MSP partnership!
Your Team, Extended.

Publish Date
06/09/2023
Categories
Blogs
Welcome to Cobweb Managed Services, where we take your IT load off your shoulders. From configuration changes to new feature implementation, our team of experts ensures your IT systems are maintained with the best solutions.
In a whirlwind of ever-shifting IT trends, keeping up with new knowledge can feel like an uphill battle. That’s where our managed service steps in – a beacon of efficiency and expertise. But you’re probably wondering, how is Cobweb different to any other managed service provider? What makes Cobweb different? You’re right to question this, and we’re glad you asked…
At Cobweb, we defy the norm and distance ourselves from being labelled as a mere ‘jack of all trades.’ Our Managed Services operate with a comprehensive, finely tuned approach, catering to your unique needs, while retaining our specialised expertise. Collaborative by nature, our approach elevates your cloud journey. We don’t just claim expertise; we have the proof to back it:

At Cobweb, we view a Managed Service partnership as an extension of your team. Far from a one-off engagement, we’re committed to supporting your business’s long-term growth journey, where reaching new heights is just a phone call away.
Our expertise extends across a range of platforms, including M365, Azure, and Acronis. Cobweb always strives to guarantee that your business’s individual needs are addressed, with a designated account manager ready to guide you at every step.
In the past, the predominant advantage of Managed Service Providers (MSPs) was largely centred around cost savings. However, this focus has evolved to encompass a broader spectrum of benefits, extending beyond mere financial gains. Our Managed Services enable you to achieve efficiencies on a grander scale, allowing for the strategic redirection of resources. This redirection, in turn, creates a distinct competitive edge, as these new efficiencies do not only generate fresh streams of revenue but also elevate the overall effectiveness of your operational endeavours. By having a dedicated Technical Account Manager at your disposal, communication channels remain perpetually open to drive the continuous optimisation of your services.
Talk to our team of experts today!

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