

Publish Date
09/01/2024
Categories
Blogs
Whichever study you choose to pay attention to, the number of companies moving their IT operations, either fully or partially, to managed service providers exceeds 80%. I remember reading a Jump Factor report from 2021 which mentioned that 90% of IT and Business leaders were making this choice. More recent research suggests that little has changed, and I think we can all agree that’s a huge majority!
The benefits extend far beyond just addressing skills gaps and saving costs. It’s about concentrating your resources, becoming faster, fostering innovation, accelerating transformation, and gaining that competitive edge.
In a recent study by PwC, I found that among the top 20% of high-performing companies, all of them were turning to MSPs, or at least to some extent.
So, as an MSP, convincing businesses to engage with one is often pushing on an open door. The question shifts from “should I be engaging with an MSP?” to “which one?”. Seeing as there are 150,000 MSPs globally, it’s safe to assume there is a wide choice! The difficulty is knowing which MSP fits your business best.
Partnering with the right Managed Service Provider can significantly enhance your organisation’s success, not only in the IT department but throughout the entire business, so it’s vital you choose the right one for you:
In conclusion, your agreement with an MSP forms the foundation of a strong partnership. Choosing the right MSP should be a strategic decision that impacts your business’s efficiency, security, and growth. With multiple options available, following these guidelines and conducting your own research will help you find the right fit. I sometimes talk about the utopian objective finding excellence in IT, the right MSP should help you towards that.
Publish Date
31/10/2023
Categories
Blogs
In the ever-evolving world of IT management, businesses must adapt to keep their competitive edge. Reacting to IT issues as they arise is no longer an effective approach and to truly keep ahead of the game, companies need to stay proactive with their technology which is why many IT directors are turning towards a managed service. But why should you invest in a proactive action? Let’s have a dive into the world of IT response types…
Not too long ago, the standard approach to IT management was predominantly reactive. Organisations would wait until an issue emerged—be it a server crash, a data breach, or a software failure—before taking action. Yes, that has us quaking in our boots too. While this approach may have provided a temporary fix, it was far from ideal. Downtime would disrupt operations, productivity would suffer, and costs would skyrocket as IT teams scrambled to resolve the problem…
We understand that the old reactive model is simply not sufficient in today’s digital landscape. The solution is clear and it’s what most IT decision makers are turning too: a managed service. Pairing with a Managed Service Provider (MSP) is one of the quickest, easiest and most affordable ways to optimise your proactive IT management. Here’s how…
Proactive: A proactive approach, means consistently monitoring IT infrastructure to catch and rectify issues before they become significant. Using advanced tools, an MSP will identify potential threats or breakdowns early, averting bigger crises.
If a business was only to address these problems as they arise, extended downtimes, disruption, and potential data loss could easily become the consequence.
With the digital landscape becoming increasingly more complex, when partnering with an MSP, you should find they prioritise cyber security. By staying updated with the latest threats and security measures, they implement and maintain robust security protocols within your IT systems. This ensures that your business’s data stays well-protected against cyber predators.
Without a proactive approach, you may find yourself having to pay thousands due to a surprise ransom attack or explain to your customers how their data was stolen…
MSPs don’t just offer solutions to existing problems. They engage in strategic IT planning, working alongside businesses to ensure that their technology infrastructure aligns with long-term goals and objectives. This proactive collaboration facilitates technological growth and drives innovation tailored to the business’s needs!
Partnering with an MSP is a cost-effective decision. By proactively preventing issues, optimising systems, and streamlining IT processes, businesses will see a reduced total cost in their IT ownership.
On the other hand, having a reactive model can result in unbudgeted spend as unexpected remediations occur.
An MSP proactively manages daily IT operations, meaning you can allocate internal resources more effectively. This allows teams to concentrate on strategic initiatives, core competencies, and other vital areas of the business.
If you were to stay reactive, focusing on the core of your business may be out of your control if your systems suffer a failure, meaning increased downtime is the consequence.
One of the key advantages of partnering with an MSP is the inherent scalability of managed services. As a business expands or contracts, its IT support structure can adjust accordingly. This ensures that your IT infrastructure remains robust and responsive to business needs, without the necessity for extensive hiring or substantial infrastructure investments.
With reactive action, you may find your infrastructure can’t so easily be altered to large expansions or team growth, resulting in a lack of time to focus on revenue driving activities, and ultimately, what you do best.
The magic of managed services lies in their ability to transform businesses from reactive to proactive IT management. By partnering with us at Cobweb, your business can harness the power of technology to drive growth, enhance security, and let you focus on innovation. With over 27 years of experience and a portfolio of satisfied customers, Cobweb specialises in safeguarding and empowering SMBs with tailored IT solutions, joining them on their cloud journey. As the digital landscape continues to evolve, embracing an MSP is not just a choice; it’s a necessity for businesses looking to thrive and reach that next competitive edge in the 21st century.
Cobweb Managed Services
Publish Date
06/09/2023
Categories
Blogs
Welcome to Cobweb Managed Services, where we take your IT load off your shoulders. From configuration changes to new feature implementation, our team of experts ensures your IT systems are maintained with the best solutions.
In a whirlwind of ever-shifting IT trends, keeping up with new knowledge can feel like an uphill battle. That’s where our managed service steps in – a beacon of efficiency and expertise. But you’re probably wondering, how is Cobweb different to any other managed service provider? What makes Cobweb different? You’re right to question this, and we’re glad you asked…
At Cobweb, we defy the norm and distance ourselves from being labelled as a mere ‘jack of all trades.’ Our Managed Services operate with a comprehensive, finely tuned approach, catering to your unique needs, while retaining our specialised expertise. Collaborative by nature, our approach elevates your cloud journey. We don’t just claim expertise; we have the proof to back it:
At Cobweb, we view a Managed Service partnership as an extension of your team. Far from a one-off engagement, we’re committed to supporting your business’s long-term growth journey, where reaching new heights is just a phone call away.
Our expertise extends across a range of platforms, including M365, Azure, and Acronis. Cobweb always strives to guarantee that your business’s individual needs are addressed, with a designated account manager ready to guide you at every step.
In the past, the predominant advantage of Managed Service Providers (MSPs) was largely centred around cost savings. However, this focus has evolved to encompass a broader spectrum of benefits, extending beyond mere financial gains. Our Managed Services enable you to achieve efficiencies on a grander scale, allowing for the strategic redirection of resources. This redirection, in turn, creates a distinct competitive edge, as these new efficiencies do not only generate fresh streams of revenue but also elevate the overall effectiveness of your operational endeavours. By having a dedicated Technical Account Manager at your disposal, communication channels remain perpetually open to drive the continuous optimisation of your services.
Talk to our team of experts today!
Recent Comments