Managed Acronis Services | Managed IT Services - Cobweb

Managed Acronis Services

Keeping your Acronis set to best practice is crucial in protecting against data loss from technical failures or cyber threats. Our Managed Acronis Service means you can concentrate on running your business while we focus on keeping your data secure and available.

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Only 20% of organisations test their backups weekly

With only 15% of IT managers following backup best practices and just 20% testing recovery weekly, it’s clear that keeping your data secure demands more time than most IT teams have.

But with our Acronis Managed Service (powered by the Acronis Cyber Protect Cloud suite), we proactively manage your backups for you, monitor systems, issue alerts, and providing expert guidance to keep your data protected and aligned with best practices at all times.

How can we help your business?

What’s included with our Managed Acronis Service?

Our team of Acronis experts takes care of every aspect of your data security and backups, ensuring everything runs seamlessly – so you can stay focused on your business with complete peace of mind.

Platform management

We handle the full management of your Acronis platform, such as reviewing settings to align with best practices, configuring backups for new users, and performing monthly checks to ensure your data environment remains clean, secure, and fully operational.

Proactive monitoring

We proactively review alerts from our Acronis-integrated monitoring systems, logging incidents and resolving backup failures to ensure you always have the most up-to-date backup available when it matters most.

Reactive service desk

Our UK-based engineers are an hand 24/7, 365 days a year for advice and to help you get a speedy resolution to any issues

Service management

You’ll meet regularly with a dedicated Technical Account Manager who you’ll meet with to discuss recommendations related to your service if you wish.

Remote Troubleshooting

To deliver effective support, we use remote desktop software to investigate and resolve issues when it comes to your Acronis usage.

Full reporting

As part of your Managed Service, we deliver comprehensive monthly reports on your backup activity and the actions taken to ensure every backup completes successfully.

We’re a proud Acronis Partner

We are an Acronis Platinum Service Provider, recognised for delivering reliable cloud backup, disaster recovery, and cyber protection solutions designed to meet the demands of modern businesses. Our long-standing partnership with Acronis reflects our deep technical expertise, consistent excellence, and commitment to helping organisations protect their data, ensure business continuity, and strengthen cyber resilience.

Questions about our Acronis Managed Service?

We’ve listed some of our most frequently asked questions below, but if you don’t find the answer you’re looking for, please reach out to our team – we’ll be happy to answer any questions!

Maintaining a backup solution can be difficult and time-consuming, which is why businesses trust us to make sure their backups are in good working order, and that their data is readily available as and when required.

Less than you may think! Pricing depends on different factors, like the number of users within your organisation. Please get in touch and we’ll be able to provide you with more information.

If you’d like to find out more about how we can support your business with managed backup services, please fill in your details, and we’ll be in touch shortly!

Why choose Cobweb for a Managed Acronis Service?

There are lots of reasons our customers choose to work with us

Vendor Partnership

We’re extremely proud to be an Acronis Platinum Partner, demonstrating our commitment to delivering top-tier backup and cybersecurity solutions.

Experienced Engineers

You’ll get access to our highly skilled, Acronis certified engineers, ensuring that your data protection is in expert hands.

Trusted by our customers

We have over 6000 5* reviews, so you can rest assured you’ll receive a great service.