
Welcome to the Agentic World!
The next-gen shift in workplace evolution

Welcome to the Agentic World!
The next-gen shift in workplace evolution
Publish Date
29/07/2025
Categories
Blogs Company News Hot Topic Services & Solutions
The business world continues to evolve at breakneck speed bringing new pressures to the workplace. According to Microsoft research, 80% of employees say they lack the time and energy to innovate, despite innovation being the lifeblood of modern business. The answer? Step into the Agentic World, where AI isn’t just a tool—it’s your team’s ultimate collaborator.
At Cobweb MENA, we’re helping businesses in the region embrace this next-generation workplace built on three powerful pillars: AI business solutions, Cloud & AI platforms, and intelligent security. The goal? To enable every organisation to work ever smarter, move even faster, and innovate boldly.
AI is no longer a nearing horizon—it’s operational today through Microsoft Copilot, embedded across Microsoft 365 and Dynamics 365. Whether you’re in HR drafting contracts, in sales generating proposals, or in customer support resolving tickets, Copilot supercharges productivity.
And now, with Copilot Studio, every business user can build their own custom Copilot—automating processes, answering customer queries, or acting as a 24/7 digital assistant. It’s AI built by you and your team, for you and your team and your business.
To make the most of AI, businesses must first modernise their infrastructure. That means migrating workloads to the cloud, unifying data across systems, and enabling app innovation with scalable, intelligent tools like Azure AI Foundry, GitHub Copilot, and Microsoft Fabric.
From small businesses to enterprises, we’re helping organisations:
Put simply: the cloud isn’t just where your business runs, it’s where it transforms.
As AI adoption grows, so does the need to secure your digital foundation. In the Agentic World, cybersecurity is non-negotiable. With Microsoft Defender for Cloud and other zero-trust architecture solutions, businesses can protect their AI-driven operations and customer data from evolving threats.
Modern businesses need modern protection and we help deliver it from the infrastructure up.
The Agentic World isn’t just a vision, it’s here, it’s real, and it’s already helping businesses grow faster, operate more efficiently, and deliver standout customer experiences. But unlocking its full potential starts with a partner who knows how to turn potential into performance.
Ready to evolve? Speak to our experts and tap into our AI Advisory Service- your gateway to Copilot, cloud modernisation, and AI-powered growth.
Introducing Expedite V2: For Smarter Destination Management

Introducing Expedite V2: For Smarter Destination Management
Publish Date
02/12/2024
Categories
Blogs Hot Topic Services & Solutions
For DMCs time and accuracy are everything. AI-powered Expedite is now the cornerstone of DMC efficiency and with the launch of Expedite V2, we’re taking innovation to the next level. Designed to handle the evolving complexities of the travel and hospitality landscape, V2 is transforming how DMCs manage data, inventory, and seasonal demands.
Expedite V1 streamlined the painstaking task of extracting data from hotel contracts and populating DMC inventory systems. V2 is even smarter. It dynamically handles seasonal updates, including:
It the smart way to eliminate the need for manual updates, reducing human error and saving countless work hours.
Seasonal offers and promotions can be a DMC’s logistical nightmare, requiring hours of meticulous updates. Expedite V2 automates this process, ensuring your inventory reflects real-time changes without breaking a sweat leaving you to focus on delivering exceptional experiences.
Expedite’s AI-driven power can deliver:
Expedite V2 adapts to portfolio expansion and seasonal/promotional spikes. With machine learning at its core, it grows with your business, managing higher data volumes effortlessly.
By automating updates and inventory adjustments, Expedite V2 gives DMCs the freedom to focus on customers. It enables you to:
Expedite is reshaping the hospitality and travel landscape, delivering transformative gains that make DMCs more competitive and resilient.
Join the growing list of DMCs who are transforming their operations with Expedite V2. Book your free consultation today and see how V2 will make your business faster, smarter, and more resilient.
The future of destination management is here, and it’s powered by Expedite V2.
5 Ways Expedite Can Ease DMCs’ Rising Cost Challenges

5 Ways Expedite Can Ease DMC’s Rising Cost Challenges
Publish Date
28/11/2024
Categories
Blogs Hot Topic Services & Solutions
The recent Global DMC Partners’ 10th annual Connection revealed DMCs are struggling with 30% higher costs across airfares, accommodations, staffing, and more. Keeping up while delivering quality experiences is getting tougher. Budgets are ballooning just to maintain current offerings, making the need for streamlined efficiency and cost-saving solutions more urgent. Here’s where Expedite, our AI-powered, context-driven data management solution, is the game-changer DMCs need.
Imagine slashing contract processing times from 10 hours to just 45 minutes. That’s what a top hospitality client has already realized thanks to Expedite’s groundbreaking AI. DMCs can now reinvest time into enhancing service quality.
Expedite’s AI processes up to three contracts per hour – that’s a 24x improvement in output and supersonic times to market. Expect fewer bottlenecks and better management of peak travel and seasonal high volumes, all while maintaining service excellence.
Expedite’s advanced AI ensures impeccable data extraction and validation, significantly reducing human errors. DMCs can now trust their data, reduce rework, and make faster, more informed decisions.
Whether you’re dealing with seasonal demand spikes or expanding your portfolio, Expedite’s adaptive algorithms scale seamlessly with your needs. As your workload increases, the AI learns and optimizes, managing growing data volumes without sacrificing performance or reliability.
Expedite goes beyond just automation. It helps manage inventory efficiently, adjusts dynamically for seasonal offers, and handles ad hoc customer queries with ease meaning DMCs can elevate client experiences, provide prompt responses, and execute special promotions smoothly.
Expedite is reshaping the hospitality and travel landscape, delivering transformative gains that make DMCs more competitive and resilient.
Publish Date
10/09/2024
Categories
Blogs Hot Topic
In the dynamic world of IT management, streamlining tasks and enhancing efficiency isn’t just beneficial; it’s essential. Copilot, Microsoft’s generative AI assistant, is transforming how IT managers and professionals handle their daily workload. By integrating Copilot into your IT operations, you can elevate your productivity and precision to new heights.
As an IT manager, mornings can be hectic, filled with catching up on missed meetings and setting the day’s agenda. With Copilot’s integration with tools like Jira, you can have a prioritized list of tasks and updates ready before your first cup of coffee. No need to sift through countless emails or dashboards—Copilot does the heavy lifting, ensuring you start your day efficiently.
Preparing for stakeholder meetings can be overwhelming, requiring you to stay on top of every message, document, and task. Copilot’s seamless integration with communication platforms like Teams helps you summarize key points and action items. This ensures you enter each meeting fully informed and ready to engage effectively.
IT Managers are often bogged down with processing documentation, reporting, and preparing presentations. Copilot’s assistive features in Word and PowerPoint transform these manual, time-consuming processes into quick, effortless tasks. You can generate comprehensive proposals and presentations from your data, complete with key insights and actionable steps, all while maintaining focus on content that resonates with your stakeholders.
Analyzing IT strategies and technical reviews demands attention to detail and the ability to categorize information by impact, initiative, and financial implications. Copilot in Excel serves as your analytical partner, helping you summarize complex data into coherent, stakeholder-friendly tables saving you time and presenting data effectively.
As the working day nears a close, providing feedback on initiatives and projects is crucial. Drafting clear, concise, and actionable emails to stakeholders ensures continuous improvement and engagement. Copilot’s functionality within Outlook simplifies this process, keeping your projects on track and your team informed.
For IT managers, Copilot is more than just a tool—it’s a digital assistant that adapts to your needs, streamlines your workflow, and empowers you to focus on delivering value and innovation within your organization. Every minute counts, and Copilot ensures your business keeps pace and sets efficiency standards for the entire organization.
By integrating Copilot into your working day, you get more than just a license; you gain a competitive edge.
Interested in learning how Copilot can elevate your IT operations? Contact us for licensing details and expert Copilot consulting services to harness the full potential of your IT infrastructure management.

Publish Date
10/09/2024
Categories
Blogs Hot Topic
Microsoft’s artificial intelligence assistant Copilot is well known for its ability to cut through mundane tasks enabling people to draft content and summarise meetings quicker and in context but its newest version, which went live this year, has major implications for improving enterprise efficiency and productivity. Here’s how:
Copilot can help complete lines of code, debugging, or even writing entire functions and GitHub Copilot can help programmers simplify their coding process. So instead of spending time on routine coding tasks or searching for bugs in code, developers can focus on complex problem-solving and innovation.
Copilot applications like Jarvis and Copy.ai make it easier for writers to create copy. These tools help generate marketing copy and more so that writers can focus on research, strategy, and execution.
Corporate or contract law professionals can use Copilot to automate the review and drafting of legal documents. AI speeds up this normally time intensive task and lowers the chance of human error.
Copilot can help medical professionals in diagnosing conditions and creating personalized treatment plans. Combining Copilot with a medical database offers quick access to relevant information, which leads to faster and more accurate diagnoses and more effective treatment strategies. The result is improved patient care experiences.
Copilot can help customer service representatives deliver faster and more accurate support. AI can suggest the best responses or solutions by analysing customer queries and improving customer satisfaction. Copilot skims available information to provide a detailed summary and overview helping businesses maintain high service levels.
Using Copilot in education enables faster creation of learning materials and the ability to cater to individual learning styles. Currently, learning materials are created for mass consumption but not everyone learns at the same pace or at the same level. Through Copilot and adaptive AI, a more tailored approach to distance learning can be created so that students at all stages of the learning curve have content available to them through more accessible means.
Banking, investment, or insurance professionals constantly make decisions based on data. Using Copilot automation to improve the data analysis enables faster identification of trends and quicker strategic decision-making.
Copilot can optimize advertising campaigns and strategy planning to enable digital marketers to analyse their audience faster and with more depth. Automation can analyse data from a previous campaign and suggest improvements, target demographics, and content strategies that lead to higher engagement rates and ROI. Marketers can then consistently refine their efforts to reach wider audiences and gain maximum impact.
Automation delivers a competitive edge in logistics and distribution. Planning optimal routes, managing inventories, and predicting demand take considerable time and manpower. Through Copilot, operations are more efficient, costs are lowered, and operators can pivot to meet demands faster while preparing for future demand.
Architects and designers can use Copilot applications to enable more efficient design processes by providing real-time suggestions and automate parts of the design process. Professionals then have more time to explore creative solutions while project development and client presentations become much easier to shape.
Want to know more about how Copilot can supercharge your efficiency and productivity? Contact us for expert Copilot consulting. email: sales.uae@cobweb.com or call +971 4 455 3100.

Publish Date
09/07/2024
Categories
Blogs Hot Topic Services & Solutions
Email remains the prime gateway for cyberattacks and the bad guys are getting better at breaking through. That’s the conclusion of Mimecast, the leading email gateway defender.
Mimecast latest State of Email Security report should be a wake-up call for all businesses out there.
The report says the cybersecurity landscape is becoming more vulnerable as email usage is rising in 8 out of 10 companies with 59% reporting cyberattacks are increasingly sophisticated.
The report also shows:
Get Defensive:
Mounting a secure defence against these increasing risks means competing for expert talent and then retaining it! Inhouse experts must be skilled in prevention and remediation to ensure swift business continuity and ring fence reputation!
Cybercriminals operate round the clock, and it takes, on average, 212 days to detect a data breach, another 75 days to contain it, and globally, the average data breach cost is $4.35 mn.
A subscription-based Cobweb managed security service is the optimum defence arsenal with experts providing a 24/7 service to intervene, prevent and remediate.
Register here for a free cybersecurity solutions assessment.

Publish Date
09/07/2024
Categories
Blogs Hot Topic Services & Solutions
Cloud data security and back-up leader Acronis is warning of a new wave of cyberthreats emerging as bad actors add Generative AI to their toolboxes.
Acronis has identified rises in:
Staying Safe:
To stay secure in this increasingly complex cyberthreat landscape Acronis recommends:
To find out how Cobweb MENA & Acronis can help keep you safe, reach out to us here for a security assessment.

Publish Date
08/07/2024
Categories
Blogs Hot Topic
The integration of AI into the workplace has reached a pivotal moment. According to the latest Work Trend Index Annual Report by Microsoft and LinkedIn, 75% of global knowledge workers are already using AI, with nearly half of them adopting it in just the past six months. This rapid adoption signals a clear demand from employees for AI tools that enhance productivity, creativity, and job satisfaction. However, it also highlights a pressing need for businesses to develop comprehensive AI strategies to attract and retain top talent.
Employee Demand for AI
Employees are not just passively accepting AI; they are actively bringing it into their workplaces. The report reveals that 78% of AI users are bringing their own AI tools to work (BYOAI), a trend that spans across all generations, from Gen Z to Boomers. This grassroots adoption underscores a critical point: employees recognize the transformative potential of AI and are not waiting for their employers to catch up.
AI benefits are evident in the survey responses:
90% of users say AI helps them save time.
85% report that AI enables them to focus on their most important tasks.
84% feel that AI boosts their creativity.
83% enjoy their work more when using AI.
These statistics demonstrate that AI is not just a luxury but a necessity for enhancing employee performance and satisfaction.
Leadership Lagging in AI Adoption?
While 79% of leaders acknowledge that adopting AI is essential for staying competitive, there is a significant gap in implementation. 59% of leaders are concerned about quantifying the productivity gains from AI, and 60% believe their organization lacks a clear plan and vision for AI integration. This hesitation is costly, as it leads to missed opportunities for leveraging AI to drive business transformation and growth.
Karim R. Lakhani, Chair of the Digital Data Design Institute at Harvard, emphasizes the responsibility of leaders to integrate AI thoughtfully:
“We’re at the forefront of integrating AI to not just work faster, but to work smarter. It’s our responsibility as organizational leaders to ensure that this technology elevates our teams’ creativity and aligns with our ethical values.”
The AI Strategy Imperative:
To address these challenges and capitalize on AI’s potential, businesses must develop and implement robust AI strategies. This involves:
Where Next?
For businesses, the message is clear: an AI strategy is essential for attracting and retaining top talent. Microsoft’s generative AI assistant Copilot is your AI journey starting point. To find out more and secure our free Copilot demo, reach out to us now on email: sales.uae@cobweb.com or call +971 4 455 3100.

Publish Date
01/07/2024
Categories
Blogs Hot Topic
In just 45 minutes we can introduce you to a generative AI-powered solution which is literally transforming operations within the travel and hospitality industries making them quicker and leaner and pushing productivity to new heights.
We’re talking about Expedite – our AI-powered, context driven, data extraction and management solution. This breakthrough business tool is the first of its kind which combines Open AI, App and Data solutions to solve a complex issue which has plagued the travel and hospitality sectors – how to successfully, and quickly extract and validate data from messy documents. Expedite extracts and validates data from unstructured documents and does it accurately and within context while taking account of a range of nuances including special promotions and seasonal variations.
It enables travel and hospitality providers to:
Expedite was recently the star of Microsoft’s ‘At The Forefront’ digital solutions webinar series and it made for insightful, valuable content with a demonstration of this breakthrough solution in action.
If you missed the webinar – you can access it by registering here. It could be the best 45 minutes of business know-how you’ll gain this year.
Sales.uae@cobweb.com +971-4-427-2420 www.cobweb.ae

Publish Date
24/06/2024
Categories
Blogs Hot Topic
The new Microsoft CIO Strategy Guide reveals that 92% of organization are exploring, piloting, or implementing generative AI solutions and cite lofty expectations for the technology. So, what has got them so excited? It is the technology’s ability to rapidly process large data sets to create text, generate images, perform basic computing tasks and, most importantly, its ability to surmount innovation obstacles.
Employees report that innovation obstacles include:
Not enough focus time: 68% say they lack time to focus during their workday thereby limiting their innovation abilities.
Time consuming email search: 62% say they spend as much as 8.8 hours a week searching for work related emails.
Meetings Overload: Employees report spending as much as 7.5 hours a week in meetings.
The Convince Factors:
These results have helped convince 50% of surveyed organisations that GenAI will improve employee productivity:
55% expect GenAI to deliver business outcomes and enable employees to focus on value added tasks.
And, despite fear factor discussions about job losses circulating, 70% of employees say they would delegate everyday work tasks to AI.
How Can It Help?
The large language models (LLMs) of GenAI platforms and tools, such as Microsoft 365’s Copilot AI assistant, speech up the process of finding information by unifying enterprise data across applications, making contextualised available within seconds. This massively helps in:
All this saves valuable work time making focus time more available.
Proof points:
77% of early Microsoft Copilot adopters report significant benefits including:
What Next?
Want to join the increasing number of organizations reaping the business benefits of Microsoft Copilot?
Sales.uae@cobweb.com +971-4-427-2420 www.cobweb.ae