Microsoft Dynamics 365

Microsoft Dynamics 365 is the next generation of intelligent business applications, driving sales and delivering meaningful customer experiences.

Drive your digital transformation with Dynamics 365

Microsoft Dynamics 365’s suite of business applications provides you with a 360-degree view of your customers, from transaction to engagement, providing an advantage in today’s competitive business landscape.

Dynamics 365 combines customer relationship management (CRM) and enterprise resource planning (ERP) capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. All this enables you to better engage customers, as well as optimise their operations and empower employees.

Key features

Dynamics 365 is the next generation of intelligent business applications in the cloud. It breaks down the silos between CRM and ERP, combining business applications with traditional Office tools to give you complete control over your business.

Combined ERP & CRM

Combining ERP and CRM offers a complete overview of what is going on with the customer, from transaction to engagement.

Better productivity

Dynamics 365 combines your business apps with familiar Microsoft Office 365 tools so employees can do CRM tasks in Outlook and ERP tasks in Excel.

Access anywhere

Integration with Office 365 apps including Outlook, Excel and Word for mobile users across Windows, iOS and Android devices.

Microsoft AppSource

Connect to Microsoft AppSource to quickly and easily locate hundreds of additional business applications.

Business intelligence

Improve your decisions using the built-in Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning functionality.

Customisable functionality

Add or change applications in line with your business requirements.


Capture new opportunities across your business by unifying people, data, and processes with Microsoft Dynamics 365.

By bringing everything together in one intelligent software suite, teams from across your business can tailor their engagement with customers, increasing loyalty and turning those relationships into revenue.

Engage customers

Build personalised experiences across all customer touchpoints, from consideration to purchase.

Empower employees

Give your employees familiar tools and actionable insights so they can do their best work.

Optimise operations

Anticipate and manage business needs with more intelligent processes and predictive guidance.

Transform products

Innovate new business models, automate processes, and shift from being reactive to proactive.

Cloud flexibility

Start with what you need and add applications as your business grows.

Microsoft Dynamics 365 Add-ons

Dynamics 365 integrates with a range of other Microsoft cloud-based services. Combine them to unlock even more value for your company.


Microsoft 365

Microsoft 365 combines Office 365, Microsoft’s Enterprise Mobility + Security, and Windows 10 for an end-to-end productivity and security solution.

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Microsoft Office 365

Microsoft Office 365 gives you all the productivity tools that you know and love in one simple cloud-based solution.

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Get started with Dynamics 365

Why Cobweb?

Here’s why you should consider Cobweb first when looking for a cloud applications provider.

We understand you

We get to know our customers. We take the time to learn about you and understand your unique business needs before recommending products and services.

We’re experienced

We were born in the cloud, and continually develop and evolve our services to offer cutting-edge solutions, at the forefront of cloud.

We’re accessible

We provide 24*7 UK-based support, which means our teams of experts are there for you, whenever you need us.

We invest in our teams

So that they have the skills and technical expertise to provide the best advice, guidance, world-class service and support.

We're committed

To delivering the best customer experience and use feedback from reviews and testimonials to ensure we’re providing the service our customers want.

We deliver ROI

Ensuring maximum value from your investment is critical - Cobweb has the highest user adoption for Office 365 apps & features.