Get information on our current service performance and maintenance schedule, below.
Please note this page is only updated between the hours of 09:00 – 17:30 GMT.
There are no reported issues
Scheduled for 07 October 2024 11:00 am
Maintenance window: 2 Hours
Maintenance details: Acronis Cloud Team will carry on an infrastructure activity to migrate the IP addresses under new Firewall for an overall better quality of the provided Acronis services.
Affected by maintenance: Acronis Cyber Protect Cloud
Services impact: Acronis services will become unavailable for up to 30 minutes during the activity.
Scheduled for 09 October 2024 06:00 pm
Maintenance window: 4 Hours
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 24.09 release.
Affected by maintenance: Global Router
Services impact: Login via cloud.acronis.com, trueimage.acronis.com and baas.acronis.com will be unavailable for up to 30 minutes. New accounts would not be created during the activity for all data centers. Login will be available through data center self-name.
Scheduled for 09 October 2024 07:30 pm
Maintenance window: 4 Hours
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 24.09 release.
Release notes will be available here.
Affected by maintenance: Files Cloud, DR Cloud, Notary, Acronis Cyber Protect Cloud
Services impact: Acronis Services may become unavailable for up to 2 hours during the activity.