How to Migrate from GoDaddy to Microsoft 365

This article was last reviewed and updated for accuracy in June 2025.

If you’re using Microsoft 365 through GoDaddy, you’re likely hitting roadblocks: limited admin access, delayed features, and restricted scalability. You’re not alone. Thousands of UK businesses are choosing to move to Microsoft 365 Direct – and when they do, they trust Cobweb to lead the transition.

As one of the top 0.3% of Microsoft Partners globally and holding all six Microsoft Solutions Partner designations, Cobweb is uniquely positioned to deliver not just a migration, but a transformation.

Why Should You Leave GoDaddy’s Microsoft 365?

“Isn’t Microsoft 365 the same no matter where I get it?”

No – and that’s exactly the problem. GoDaddy resells a heavily restricted version of Microsoft 365. You’re not getting the full experience or value.

Common issues with GoDaddy Microsoft 365:

• Limited admin controls
• No access to Enterprise-level plans
• Increased Costs
• Delayed feature and security updates
• Third-party integrations often blocked
• Must go through GoDaddy for support

What does Microsoft 365 Direct offer?

• Full admin access and advanced configurations
• Immediate access to all new features and updates
• Flexible plan options – Business & Enterprise
• Direct Support
• Increased security options

If you’re scaling, improving your security posture, or simply want more control – this move is not just recommended, it’s essential.

How to Migrate from GoDaddy to Microsoft 365 Direct

Migrating from GoDaddy to Microsoft involves a few key steps. First, you’ll need to unlock your domain in your GoDaddy account and request an authorisation code (EPP code). Then, set up a Microsoft 365 subscription directly through Microsoft or a certified partner like Cobweb. You’ll initiate the domain transfer using the code and update your DNS records (MX, CNAME, SPF, etc.) to point to Microsoft’s servers. If your emails are hosted with GoDaddy, you’ll also need to migrate your mailboxes and data – a process that can become quite technical.

While it’s possible to do this on your own, the process involves several technical layers and potential pitfalls – especially around email continuity, data integrity, and DNS configurations.

Why Use a Trusted Migration Partner Like Cobweb?

Even though the migration process can be done manually, doing it right the first time is critical. One misstep can result in email downtime, lost data, or interrupted workflows. That’s why many businesses choose Cobweb as their trusted migration partner.

At Cobweb, we don’t just move your data – we design a strategic migration plan tailored to your business. Our team handles everything from domain transfers and DNS changes to mailbox migrations and user training. We ensure there’s zero downtime, and we don’t disappear post-migration. We continue to support your team with UK-based experts and strategic guidance, helping you maximise the value of Microsoft 365.

Ready to Make the Switch?

If GoDaddy’s Microsoft 365 is holding you back, it’s time to take control.

At Cobweb, we guide you through every step of the move and continue supporting you long after migration day. Our team becomes an extension of yours – resolving issues before they impact your business.

Let’s talk. Contact us here to book a free discovery call today and find out how we can unlock the full power of Microsoft 365 for your business.