About Cobweb

We’ve been a cloud company for over 20 years, since cloud began.

The power of cloud

 

Cobweb is one of the UK’s largest cloud solutions providers.

Founded in 1996, we draw on in-depth expertise and our two decades of experience to help businesses achieve corporate objectives and maintain competitive edge through the deployment of best-of-breed cloud technologies.

We have never just sold licences, but provide a professional service backed up by skills and expertise continually updated via a comprehensive training programme to ensure we address each customer’s exact requirements. 

Our services portfolio has evolved as technology has developed over the last twenty years, and we’re continually updating our offerings to ensure we’re meeting business need with the most efficient and effective technology in the marketplace.

With Head Office based on the south coast in Fareham, Hampshire, Cobweb also has an office in Dubai where we deliver solutions to our customers in the Middle East and North Africa.


The Cobweb difference

Working together to deliver business success, utilising the power of the cloud.

We understand you

We get to know our customers. We take the time to learn about you and understand your unique business needs before recommending products and services.

We’re experienced

We were born in the cloud, and continually develop and evolve our services to offer cutting-edge solutions, at the forefront of cloud.

We're accessible

We provide 24*7 UK-based support, which means our teams of experts are there for you, whenever you need us.

We invest in our teams

So that they have the skills and technical expertise to provide the best advice, guidance, world-class service and support.

We're committed

To delivering the best customer experience and use feedback from reviews and testimonials to ensure we’re providing the service our customers want.

We deliver ROI

Ensuring maximum value from your investment is critical - Cobweb has the highest user adoption for Office 365 apps & features.

Our core values

We respect

We believe that respect forms the foundation stone for any long-term relationship. We welcome ideas and differing viewpoints, and believe in open and honest discussion. We ask questions, and encourage and support ownership of internal challenges. 

We learn

We listen to our customers. We investigate every potential solution, to take full advantage of opportunities and address challenges. We’ve learnt along the way that what might seem difficult at the outset can be achievable through teamwork and a dedication to training and up-skilling within Cobweb.

We innovate

Excited about the benefits of technology and cloud, we know, too, how essential it is for IT to be properly assimilated and used. While we don’t believe in innovation for innovation’s sake, we encourage debate and change where required.

We obsess

Cobweb’s stringent decision-making and planning processes support our mission to ensure optimum customer experience, and means that we continually strive to define and meet high, but attainable, goals and expectations.

Together

Teamwork form an essential element of Cobweb’s working practice, bringing together the talents and expertise across the departments, while we place prime importance in also working with our customers to ensure we meet their expectations.

We do

We don’t say, ‘It can’t be done,’, we ask, ‘How can we do it?’ We thrive on accountability, working hard, aspiring to meet goals, investigating different methods and techniques - while ensuring we meet deadline. We’re trusted by our customers to create that optimum customer experience.

Accreditations

Partner companies award accreditations in recognition of technical expertise, skills, and knowledge. 

Awards - Microsoft Gold Partner

Microsoft Gold Partner

Cobweb is a Microsoft 8 times Gold Partner, specialising in Cloud Platform, Cloud Productivity, Collaboration & Content, Communications, Data Centre, Enterprise Resource Planning, Messaging, Small & Midmarket Cloud Solutions. We also hold 3 Silver accreditations for Data Analytics, Enterprise Mobility Management, Security and Windows & Devices.

Awards - Mimecast Certified Partner

Mimecast Certified Partner

Across the departments, team members at Cobweb hold the highest number of Mimecast certifications in the UK including: Gateway Technical Specialist, End User Technical Specialist, Security Technical Professional and Archive Technical Professional.

Awards - Acronis Gold Partner

Acronis Gold Partner

Acronis accreditations are awarded in recognition of a defined level of technical and sales expertise having been reached, along with the partner company demonstrating that relevant business processes have been developed and content created, to ensure delivery of a premium service to Acronis customers.

Certifications

Holding industry certifications enable us to provide evidence that Cobweb’s business practices and processes are compliant with recognised industry standards.

ISO-9001-2015

ISO 9001:2015

The International Organization for Standardization 9001 certification recognises that Cobweb implements standardised procedures for the work carried out, and is consistently investigating ways to improve. The certification demonstrates that we provide a consistent level of service for our customers, guaranteeing quality, safety, and reliability.

ISO-27001

ISO 27001:2013

The International Organization for Standardization 27001 certification recognises that Cobweb keeps data confidential, safe, secure, and accessible to those with authorised access at all times. Cobweb safeguards data, implementing regular backup procedures, to avoid data loss, damage, or lack of availability.

Cyber Essentials Plus

Cyber Essentials Plus

Cyber Essentials Plus certification - endorsed by independent experts - demonstrates that Cobweb works proactively to safeguard the business against cyberattack.

Awards

Industry awards demonstrate to customers where we have particular expertise and specialisation, as well as recognising the talents and skills across the departments.

Awards - Microsoft Partner of the year - 2018 Finalist

Microsoft Partner of the Year Finalist 2018

Joe Macri, Microsoft VP, UK One Commercial Partner:

“I am delighted that Cobweb is receiving this recognition, their understanding and commitment to CSP as a model for enabling our customers to utilise the Intelligent Cloud is truly valued and the company’s engagement in driving lifetime value for our customers deserves celebration.”

Awards- Mimecast Partner Award 2019

Mimecast Partner of the Year Award (2018 and 2019)

Johnny Ansell, Mimecast Vice President UK and Northern Europe:

“Cobweb demonstrated exceptional sales and brand advocacy that highlighted how together we can respond to new customer requirements for the evolving threat landscape.”

Mimecast Technical Excellence Award 2019

Presented to the Mimecast partner with the greatest number of technical capability certification. When receiving the award, Cobweb was delighted to learn that the company has 25% more certifications than the next best partner.

Awards- Microsoft Cloud & Hosting Summit 2017

Microsoft Cloud & Hosting Summit 2017 - CSP Momentum Partner

With Microsoft products core offerings, recognition from the global enterprise is highly valued. CSP refers to the Cloud Solution Provider programme, and within which Cobweb - along with the majority of Microsoft partners - and which confers significant benefits that we’re able to pass on to c customers.

Awards- CloudBlue Connect 2018

CloudBlue Hyperscale Platform 2018 (Innovation & Growth)

Awarded for the innovative deployment of our new control panel, we chose to build Cobweb CORE on CloudBlue’s next-generation automation and billing system to give our customers a more efficient buying experience.

Industry associations

We value membership of industry-related organisations, as we use their insight and knowledge to inform our own product and service development. We also believe in supporting the local community and locally-based businesses, promoting ethical, culturally-positive, and environmental policies.

Cloud Industry Forum

Cloud Industry Forum (CIF)

A not-for-profit organisation, the Cloud Industry Forum represents the interests of cloud users and cloud service providers, informing with relevant industry news.

Hampshire Chambers of Commerce

Hampshire Chambers of Commerce

Hampshire Chambers of Commerce is a not-for-profit organisation established to support the Hampshire business community through delivering information, and training and networking opportunities.

Awards - International  Association of Microsoft Channel Partner

International Association of Microsoft Channel Partners

We are members of the Microsoft partner community, which supports across the partner network to enable partners to provide optimum service to their customers.

What our customers say...