Microsoft Teams Phone allows you to bring your telephony alongside your existing Microsoft Office applications so you can work from one simple platform to collaborate in real-time, connect easier and faster, and work smarter.
Microsoft Teams Phone helps your business to stay connected with voice and video calling. Teams Phone provides high-quality audio and video communication everywhere you work with seamless transitions across devices.
One number, multiple devices
Stay connected with a single phone number across your computer, tablet, mobile device, or desk phone
Join meetings on the go
Use the unique meeting ID number to dial in remotely to meetings whilst you are out and about.
Use your own device
Choose work or personal devices – either way, you will have the same level of security.
Including unified calling, chat, and meeting features
Keep your business running smoothly safe in the knowledge
Improve your customer experience with cloud calling features Teams Phone has, including:
Auto Attendant & Call Queue
Easily route callers to the appropriate person or department in your organisation
Call Park & Retrieve
Park a call to place it on hold and generate a unique code. Use the code to retrieve the call with a supported app or device
Voice-enabled channels
Collaborate and share information within the channel while taking calls in the call queue.
Connected Contact Centre
Use your existing contact center solution together with Teams Phone for a more connected contact center experience
Policy-Based Recording Solution
Stipulate when calls and online meetings should be recorded using policy-based recording with a certified partner solution for Teams.
Microsoft Teams Phone with Calling Plan delivers the complete phone solution. The plan includes the phone system and a domestic calling plan.
What’s Included?
Microsoft Teams Phone Standard incorporates the phone system features without the Microsoft calling plan.
This option gives you the flexibility to choose your own selected 3rd party telephony carrier and calling plan, or continue to use your existing calling plan.
Direct Routing
Direct Routing gives you the flexibility to choose your own selected 3rd party telephony carrier and calling plan.
Call2Teams for PBX/Trunks
Connect your existing PBX system or trunks to Teams Phone and continue using your existing calling plan.
We’ve listed some of our most frequently asked questions below. Can’t find the answer you’re looking for? Get in touch with our team!
It replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Microsoft Teams.
A calling plan provides customers with a primary phone number and calling minutes to make and receive phone calls. A domestic calling plan is included in Teams Phone with Calling Plan.
Yes, – a configuration called Direct Routing gives you the opportunity to connect voice trunks directly from your network to Teams or interconnect other telephony entities, such as call centers or analog devices.
Microsoft Teams Phone Standard is a standalone subscription (without a calling plan) that is specifically designed for this situation.
Yes. You can transfer your phone numbers from your current service provider. After you port your phone numbers over, Microsoft will become your service provider.
We’d love to help you explore Teams Phone and how it can help your business. Get in touch with our team today!
Microsoft’s suite of unified communications tools offers rich collaboration features that keep teams constantly in touch. It features business messaging, calling, video meetings, and filesharing in one simple service.
Microsoft Teams is a group communication system that integrates seamlessly with Microsoft Office 365 and Microsoft 365 applications. Its customisable features enable teams to build productive workspaces that suit their unique requirements.
Business messaging
Team members can conduct public chats for all employees to take part in or keep them private using real-time chat features directly with individual colleagues. They can also chat in channels to address specific groups or talk about particular topics.
File sharing
Teams includes cloud storage to preserve business files and support collaboration between team members.
Multimedia conferencing
When text chat isn’t enough, users can upgrade the conversation with audio, video, and web conferencing. This integrates with collaborative editing so that they can work on Office 365 and Microsoft 365 files together.
Mobile access keeps team members in touch wherever they are through the Microsoft Teams cloud-based communication system.
Online encryption and multi-factor authentication help team members to talk freely by keeping eavesdroppers out – and regional data storage and full end-to-end auditing capabilities satisfy legal and regulatory requirements.
Multi-factor authentication protects against 99.9% of identity attacks
Integration with Office 365 and Microsoft 365 resources including OneDrive, SharePoint, and Yammer let employees move seamlessly between different tools.
We’re here to answer any questions you may have, and to help get you started on your journey with Teams. Get in touch with our team today!
The workplace is transforming. The workforce is increasingly diverse and distributed, and employees want more from their technology. As a business, you have to meet that challenge while fending off a growing range of cybersecurity threats.
That’s where Microsoft 365 comes in.
Designed for small and medium-sized businesses with fewer than 300 users, Microsoft 365 provides best-in-class productivity and collaboration capabilities, device management and security solutions, to safeguard business data and assets across devices.
Productivity, regardless of location
Enable your staff to get work done and stay connected, whether they’re working remotely or at the office, with 365’s range of collaboration apps and tools.
Cost-effective and always up-to-date
Watch your productivity soar when using the world’s leading productivity suite without investing in expensive hardware. Regular monthly payments make it easy to consolidate three enterprise-class products in a simple turnkey solution.
Built-in security
Safeguard your business with Microsoft 365’s built-in security features. Defend against cyber threats, keep customer data secure and protect your users and their devices.
Microsoft 365 combines the tools you already know and love, like Word, Excel, PowerPoint and Publisher, along with new generation cloud-based apps like OneDrive, Outlook and Teams.
Microsoft 365 protects your employees, data, and devices from security threats by monitoring for suspicious activity with advanced reporting, auditing and real-time alerts.
Microsoft 365 comes in four different plans, including Microsoft 365 Apps, Microsoft 365 Business Basic, Microsoft 365 Business Standard and Microsoft Business Premium. Need help deciding which plan is right for your organisation? Our team are here to help!
We’re here to help you get the most out of your Microsoft 365 investment. Chat to our team, today!
Microsoft is an industry-leading innovator of computing software and hardware. Nearly every business across the globe is reliant on Microsoft technology to some degree.
Our relationship with Microsoft spans three decades, and in that time we’ve built up a wealth of knowledge and expertise – so you can be sure we’ll help you make the most of your Microsoft investment.
We’re a Microsoft Gold Partner – and simply put, that means we’ve demonstrated to Microsoft that we have expertise in different areas, including: Application Development, Cloud Platform Communications, Analytics, Enterprise Mobility Management, Security…and a few more!
Advanced specializations are earned by partners who have undergone extensive validation by Microsoft or a third-party auditor and are based on their ability to meet Microsoft’s highest standards of service delivery in a specific solution area. We’ve got Advanced Specializations for Calling for Microsoft Teams, Microsoft Windows Virtual Desktop, Teamwork Deployment, Threat Protection and Windows Server and SQL Server Migration to Azure
We’re often called upon by Microsoft to help with the roll out of their new services. We were the first partner in the UK to launch their brand new telephony solution (when it was known as Business Voice.)
Microsoft 365
The cloud suite for the office, incorporating applications and tools that enable you to improve productivity and enhance security, while reducing costs.
Microsoft Azure
From Identity & Access Management to Disaster Recovery and Cloud Backup solutions, Microsoft Azure has you covered.
Microsoft Dynamics
Business applications provide you with a 360-degree view of your customers, from transaction to engagement.
Microsoft Power Platform
Providing business intelligence, automation of workflows and application development.
Microsoft Teams
Take your business to the next level with a centralised hub that enables employees to collaborate together whenever and wherever
Microsoft Teams Phone
An add-on to Microsoft Teams, Teams Phone allows you to make and receive calls on any device, wherever you are, as well as providing call centre functionality.
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