If you still think of Docusign as just a digital signature tool, it’s time for a major rethink! Docusign has redefined the way businesses manage agreements with the launch of Intelligent Agreement Management (IAM) — a powerful, AI-driven platform built for today’s business complexities.

IAM will soon be in the Middle East and Cobweb is gearing up to introduce this transformative platform to the region.

What Is Intelligent Agreement Management?

IAM is more than a product—it’s a whole new software category created by Docusign. It unites all agreement-related processes into one intelligent platform, so you can create, commit to, and manage agreements from start to finish, no matter where they reside or how complex they are.

At the heart of IAM are three revolutionary services:

• Docusign Navigator: A smart repository that captures and analyzes every agreement—even those outside your Docusign environment.
• Docusign Maestro: A no-code workflow engine that automates processes, integrating easily with third-party tools.
• Docusign App Center: A plug-and-play ecosystem to extend Docusign functionality with apps like Salesforce, HubSpot, Stripe, SAP Ariba, and Google Docs.

IAM: The Business Case

Agreements are the DNA of business operations—governing customer relationships, vendor contracts, onboarding, renewals, compliance, and more. Conventional management means falling into ‘The Agreement Trap’ characterised by static documents, manual steps, and missed opportunities.

According to a 2024 Deloitte-Docusign study, outdated agreement processes cost the global economy $2 trillion annually. IAM directly tackles this loss with:

• Up to 95% faster turnaround times (Kore Wireless)
• 99% reduction in templates (Checkr)
• Seamless workflows across departments and geographies
• Deeper insights and better decisions through AI-powered analytics

CLM Upgrades!

If you’re already a Docusign CLM customer, IAM enhances your existing tools giving you:

• Unified agreement experiences across eSign and CLM
• Smarter data organization with party-based rather than folder-based tracking
• Next-gen integrations via the App Center (e.g., CLM for Google Docs, SAP Ariba)
• Massive scalability and performance upgrades via Azure hosting

AI Empowered:

IAM also unlocks new AI capabilities, including semantic search, auto-tagging obligations, and intelligent summaries for better negotiations, faster compliance and greater agreement value capture.

IAM in Action: Organization-wide

From HR to sales to finance, IAM streamlines a wide range of agreement workflows and is built to scale no matter your industry, size or digital maturing:

• Sales: Contracts, quotes, MSAs, renewals
• Procurement: RFQs, POs, vendor onboarding
• HR: NDAs, onboarding, internal approvals
• Customer Experience: Account opening, service requests, payment authorizations

Be Among The First To Know:

Docusign’s IAM platform will soon roll out across the Middle East. You can be among the first to explore its capabilities by joining our free-to-attend Cobweb/Docusign IAM Launch Webinar on Wednesday, May 21. You’ll hear directly from product experts, see live demonstrations, and get your questions answered in real time.

Get First Mover Advantage: Register for the webinar HERE.