The Microsoft CSP Reseller/Indirect Provider relationship is core to ensuring ongoing success for your business, and so it’s vital to partner with an Indirect Provider who is right for you. We've put together 20 questions to ask an Indirect Provider when looking for that partnership.
The CSP (Cloud Solution Provider) programme was set up by Microsoft to enable partners to go beyond merely reselling licences, and to support a deeper engagement between the reseller and customer.
CSP resellers work with a CSP Indirect Provider, who provides a range of services and support to enable the reseller to take control of the complete customer Microsoft lifecycle.
It’s, therefore, essential for a reseller to partner with an Indirect Provider that can provide a comprehensive set of services and support to suit your individual requirements. To help you decide on the Indirect Partner for you, we’ve suggested 20 questions to put to a potential Indirect Provider partner, such as -
- What technical accreditations and methodologies do you have/work to?
- Can you help me solve my billing issues and reduce financial risk?
- Do you provide training for technical, sales, and marketing teams?
Download the eBook to see the other 17 questions ...