Microsoft Outlook 2007 End of Support

Tuesday 10 October 2017

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Microsoft Outlook 2007 End of Support

Advice to Customers


On Tuesday 10 October 2017 Microsoft ended support for Outlook 2007, and to remain supported, Outlook 2007 users will need to update to a more recent version of Outlook.

At Cobweb, we're recommending upgrading to one of the following:


Microsoft Outlook


Microsoft's most recently released version of Outlook for managing email, calendar and contacts is also offered alongside the Cobweb Hosted Exchange service as a further option.

*Certain older versions of Office software, such as Office 2007, may be incompatible with current versions of Outlook (which include 2013, as well as 2016)


Microsoft Office 365 Business
or Office 365 Pro Plus


Incorporating the Office 2016 suite of software (Word, Excel, PowerPoint and Outlook), Office 365 Business also includes OneDrive for Business, while Office 365 Pro Plus offers additional features. Both of these solutions include the Cobweb Hosted Exchange service as a further option.

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Microsoft Office 365 Business Premium or Office 365 Enterprise E3


These options mean a move from a Hosted Exchange service to the Microsoft 365 platform, giving a new Outlook experience, as well as the full, automatically updating version of Microsoft Office applications and services, plus OneDrive for Business cloud storage, Exchange Online, SharePoint Online, Skype for Business and Yammer.


For Outlook 2007 customers with Cobweb, we're extending use of Outlook 2007 to Wednesday 31 January 2018. Existing Cobweb customers will be able to continue to send and receive email, organise contacts and calendars, as usual until 31 January 2018. However, as from 10 October 2017, there will be no support for the software from Microsoft, and so the sooner an update is selected, the better.

If you're an Outlook 2007 user — whether an existing customer, or new to Cobweb — and would like advice on the best update options for you and your business, call the Cobweb Team on 0333 009 6044 — or you can email or fill in the contact form to request a call-back.

It's important to note, too, that upgrade choices may be affected by other software currently running — but we can advise you on all of this.