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There’s been a number of updates for Microsoft Teams – focusing on communication, collaboration and customization. Here’s the low down:
Do not disturb
Users can now allow certain people to reach them while in ‘do not disturb’ mode, so that they can still focus on their work yet not miss out on anything important. It’s easy to set up with just a click on the user’s profile picture, then Setting > Privacy and follow the steps.
PowerPoint for meetings
Is there anything more frustrating than a PowerPoint which won’t load properly due to a lack of bandwidth. The good news is you can now share them using less bandwidth, enabling viewers to read them privately. If you choose to share a PowerPoint file in a meeting, rather than your desktop, meeting participants will be able to move around to different slides without interrupting the main presentation and can sync their view back to that of the presenter's with one click.
Answer Auto Attendant and Call Queue calls directly from Teams
For Teams users, Microsoft Phone System Auto Attendant is now generally available, and Call Queues is in ready for preview. This means Teams users can receive and answer calls from Skype for Business Online Auto Attendant and Call Queues directly from their Teams client.
Users will be able to differentiate incoming calls from an Auto Attendant or Call Queue before they answer the call. Along with the name and/or number of the caller, each call will also include information of who the caller was trying to reach, giving users better context of how to address the caller.
A free version of Teams is now available in 40 languages. It means you can create teams of up to 300 people, and it includes other features, such as unlimited chat, plus search and integration audio/video calling.
Wiki and Teams
Wikipedia is great for quickly finding information about almost anything. Now, the new Wiki app gives you access to Wiki channels from one place. Find Wiki in the ‘More Apps’ section, on the left-hand side of your Team window.
Customization and third-party integration
Here’s a snapshot of the new apps which have been added to Teams.
✔ Bitbucket: The third-party app BitBucket Cloud Bot integration in Microsoft Teams is built for every member of a software team to collaborate on code written by developers. BitBucket Cloud Bot for Microsoft Teams is available for download in Teams AppStore.
✔ MailClark: This app allows you to manage external communications (email, social media, live chat) through Teams. You can easily set up your account by just at mentioning the bot. MailClark is free out of the box, up to 100 messages. Please check their subscription model if you would need more. MailClark is a fully-featured bot. You can host the help desk of your Customer Support team, create a team inbox for your Sales or Marketing team, set up an email group for clients or colleagues, receive alerts or newsletters & more. Get the app here: MailClark for Microsoft Teams
✔ Wrike for Teams: Collaborate on tasks with full Teams integration. Find out more below:
New features for IT admins
There are a number of updates to make admins’ lives easier. Firstly, a new built-in Call Analytics Dashboard allows for an overview of call and meeting quality. Plus, user-level policies and organization settings have been updated, improving everything from messaging and calling to guest access in the Admin Centre and PowerShell.
New reports and data
Usage analytics are now generally available for Microsoft 365. You can now get a detailed view of how your organization uses the whole Microsoft 365 suite – including Teams and Power BI – and help your teams become familiar with the IT tools on offer.
And there’s more:
Meetings: mobile users can now share a PowerPoint file during calls or meetings via their mobile device.
Calls: Incoming calls can now be forwarded to a particular call group, plus users can transfer or consult with them before accepting calls from an auto-attendant.
Share videos: Users can now share videos from devices’ gallery into Teams’ chat function and copy a channel’s email address.
Want to find out more about Microsoft Teams? Why not speak to a Cobweb expert on +971-4-427-2420, or email firstname.lastname@example.org.
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