The Benefits of a Managed Service

Ross MacKenzie
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Businesses are always looking to get the most out of their IT budgets, regardless of their size.

It’s not just about the upfront expense of IT. In addition to managing costs, implementing new solutions and managing an organisation’s IT estate can take up valuable time, effort and resources that could be better spent elsewhere.

Subsequently, an increasing number of organisations are choosing to consume their IT via a managed service. In fact, the global managed services market is anticipated to expand from $129 billion in 2014 to $230 billion by 2021, with the UK currently the largest IT managed services market in Europe.

So why are an ever-increasing number of companies choosing to hand over the management of their IT over to specialists? Well, running a business is a full-time job and particularly within small businesses, in-house IT resources are usually stretched to capacity. It’s a struggle to keep abreast of the latest technology developments, let alone deploying and managing software installations.

Partnering with a specialist cloud provider not only frees team members to focus on other business-critical tasks, but offers the peace of mind that only comes with knowing that experts are taking care of everything for you.

Lacking in-house IT resources shouldn’t hinder any organisation’s path to digital transformation.

Cobweb Complete for Office 365, for example, is a full service that manages and monitors your entire Office 365 suite, offering detailed insights and optimisation capabilities, as well as enhanced security and backup – delivered with training, guidance and comprehensive support.

So instead of time spent managing software installations, updating old versions of software and overseeing upgrades, or worrying about IT and data security, employees are free to focus on growing the business and providing the best service for customers.

A pre-deployment health check assesses the organisation’s readiness for migration, ensuring there are no nasty surprises and that every employee’s PC is up-to-date ahead of the deployment of Office 365, guaranteeing a smooth migration with minimal interruption.

However, the support doesn’t stop at deployment; Cobweb Complete handles automatic updates and new features within Office 365, and provides you regular monthly updates on upcoming new features and tips for how your business can take advantage of them.

Customers will also receive alerts and regular proactive reporting providing a new level of insight into employees’ productivity, along with proactive warnings of potential security threats or compromised accounts.

By outsourcing the critical day-to-day support and maintenance of your IT environment to an expert that really understands your needs, you are free to focus on growing your business, while taking the maximum value from your investment in IT.

And as it’s a fully managed service, a qualified and experienced Cobweb expert is only a call or a click away.

“There are many advantages to putting your IT needs in the hands of a specialist, but the support available – from initial deployment to continuous software updates and regular detailed reporting – is an enormous benefit to organisations,” says Cobweb managing director, Michael Frisby. “A managed service like Cobweb Complete for Office 365 not only provides peace of mind, but allows employees to concentrate their effort on helping the business flourish.”

Why Cobweb Complete for Office 365?

  • The Cobweb Complete for Office 365 Managed Service includes:
  • Pre-Deployment Discovery and Consultation
  • Fully managed Setup and Migration
  • Comprehensive 24*7 Support
  • Pro-active Monitoring, Management and Alerting
  • Enhanced Security and Data Backup
  • End User Education & Support to Increase Productivity
  • Regular Monthly Updates and Actionable Insights

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