Publish Date
10/10/2023
Categories
Blogs
Navigating the fast-paced evolution of the IT landscape can be daunting for any IT team, often diverting their attention from core responsibilities. Amid juggling various internal roles, certain critical IT operations may unintentionally be overlooked.
So which IT processes in your business could be being missed out?
Meeting Strategic Objectives
Aligning IT with business strategic initiatives is crucial for ensuring that technology is being leveraged effectively to achieve organisational goals. This can drive productivity, enhance customer experience, and provide a competitive edge. Having time for regular training ensures the IT team understands business processes, while key performance indicators help measure alignment. Effective change management processes and an emphasis on innovation further ensure that IT initiatives not only support but also drive business goals. By removing the mundane tasks, businesses can accelerate the rate they are able to work towards these objectives.
Vulnerability Assessments
As cyber attacks persistently threaten businesses, frequent vulnerability assessments are vital to identify software flaws and potential risk factors. In fact, 97% of IT decision makers moved to a manged service due to being a target of phishing attacks. Vulnerability assessments should be second nature to your IT team, ensuring your business remains one step ahead of these potential attackers. However, faced with an abundance of responsibilities, consistently managing these assessments can become increasingly challenging.
Patching
Patching is one of those jobs a lot of technicians think about as ‘I’ll just do that later’. And that may be because the flaw in the system isn’t seen as that serious, or there are more pressing needs elsewhere. But fixing these flaws may be the only barrier in the way between your business and a large data breach. It should never be left as a ‘later’ job as it could leave you and your business at serious risk.
If any of these processes are being overlooked due to overwhelming workloads in your business, it might be time to consider a Managed Service Provider (MSP). At Cobweb, we prioritise making our customers’ lives easier by offering comprehensive solutions:
Expert Talent at Your Service: No need to expand budgets or hire new IT members; our team has all the expertise you require.
Proactive Vulnerability Assessments: We constantly monitor your systems, recommend improvements, and implement measures to keep attackers at bay.
Patching Made Simple: Your workstation, server, and security appliances receive regular patching, minimising security risks.
Staying Ahead of Technology: We keep up to date with the latest technology and implement it into your systems.
Focus on Innovation: With Cobweb managing your tech systems, you’ll have ample time to focus on your business’s innovation. Simply put, we are just an extension of your team!
If your IT team is stretched thin, there’s a viable solution. Get in touch with our team today for a free consultation, and let’s tailor Managed Service options to suit your unique needs. Your IT team might lack time, but a feasible solution is within reach!