{"id":1361,"date":"2022-07-14T13:48:08","date_gmt":"2022-07-14T13:48:08","guid":{"rendered":"https:\/\/cobweb.com\/ae\/?page_id=1361"},"modified":"2024-12-18T08:31:55","modified_gmt":"2024-12-18T08:31:55","slug":"customer-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/cobweb.com\/ae\/customer-terms-and-conditions\/","title":{"rendered":"Customer Terms &amp; Conditions"},"content":{"rendered":"\n<section id='content-container-block_b6354176dd23a53f59f7b1bc21d6a8b2' class='content-container' style=\"background-color: #ffffff;\">\n\t\t<div class=\"grid-container\">\n\t\t<div class=\"inner-content grid-x grid-margin-x\">\n\t\t\t<div class=\"large-8 large-offset-2 cell\">\n\t\t\t    \t\n\n<h1 class=\"wp-block-heading has-text-align-center\">Customer T&amp;C&#8217;s<\/h1>\n\n\n\n<p class=\"has-text-align-center has-black-color has-cobweb-light-teal-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-d8f841e08b3bb1ab0439df09bfdfc91b\" style=\"text-transform:none\">The following T&amp;C&#8217;s apply to Cobweb MENA FZ LLC customer(s), for purchase of any license(s) and\/or service(s).\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Please visit the links below to access the relevant Terms &amp; Conditions.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/12\/Acceptable-Use-Policy.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Cobweb Acceptable Use Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/12\/Cobweb-Solutions-Customer-Complaints-Procedure-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Cobweb Customer Complaints Handling Procedure<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/12\/Service-Level-Agreement-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Cobweb Service Level Agreement<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2023\/01\/cobweb-service-supply-agreement-occt-2020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Cobweb Service Supply Agreement<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pages.cobweb.com\/acton\/attachment\/15730\/u-73f5eac8-a986-47d5-bf61-a3c400f2dea3\/0\/-\/-\/-\/-\/Cobweb%20third%20party%20tool%20descriptions\" target=\"_blank\" rel=\"noreferrer noopener\">Cobweb Third Party Tool Descriptions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/12\/Sub-Processors.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Cobweb Subprocessors<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/12\/Modern-Slavery.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Modern Slavery Statement<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Product Terms &amp; Conditions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/11\/Acronis-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Acronis Backup Cloud<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/11\/DocuSign-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">DocuSign<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/11\/Exclaimer-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Exclaimer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/11\/LastPass-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">LastPass<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/11\/Microsoft-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Terms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cobweb.com\/ae\/wp-content\/uploads\/sites\/2\/2022\/11\/Mimecast-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Mimecast Terms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.globalrelay.com\/policies\/master-terms-of-service\/#terms\" target=\"_blank\" rel=\"noreferrer noopener\">Global Relay Terms<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>License Terms<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.microsoft.com\/licensing\/docs\/customeragreement\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Customer Agreement<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.microsoft.com\/licensing\/terms\/productoffering\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Commercial Licensing Terms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.microsoft.com\/licensing\/docs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Licensing Documents<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pages.cobweb.com\/acton\/attachment\/15730\/u-acef50a5-5683-44ab-94f1-3f544e431923\/0\/-\/-\/-\/-\/Microsoft%20Cloud%20Agreement%20EULA\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Cloud Agreement EULA<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pages.cobweb.com\/acton\/attachment\/15730\/u-fa8c3ad9-701c-483b-9c06-c70be9b5162d\/0\/-\/-\/-\/-\/Microsoft%20Cloud%20Agreement\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Cloud Agreement<\/a><\/li>\n<\/ul>\n\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n    \t<\/div>\n\t\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":4327,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-1361","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Terms &amp; 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