Our Team

Meet the Cobweb team

The Cobweb UK team

Emma - Meet Cobweb

Emma Jobling

Head of Cobweb Sales

My IT career started in 1996, and the change within the industry during that time has been phenomenal. At Cobweb, I’m responsible for managing the team to ensure customers receive the best possible advice and solutions from us as a managed services provider. For us, customer satisfaction is key, and something I’m passionate about. We focus on understanding what our customers need and advise on how Cobweb can help provide that support.

Oli - Meet Cobweb

Oliver Nelson

Senior Business Development Manager

I’ve been with Cobweb for over 12 years, and my role means that I work closely with customers, supporting and managing, in particular, large email migrations from almost any platform to Microsoft Office 365. I also ensure that my customers have the latest and most reliable cyber security services, created and supported through the great partnerships we have with our vendors.

Morgan Cobweb

Morgan Wharf

Business Development Manager

At almost six years, a huge part of my IT career has been spent at Cobweb. My key focus is to fully understand customers’ businesses and how they work on a day-to-day basis, to enable Cobweb to play an integral part in shaping their IT strategy, and ensuring they use best-of-breed solutions supported by Cobweb’s in-depth technical expertise.  

Sarah May

Sarah May

Customer Success Specialist

With a long history in customer focused roles, I will get to know your business and how it works. Focusing on the modern workplace, I will find not just a solution, but the right solution for you, to keep your business productive, safe and secure. 

Adam - Meet Cobweb

Adam Bull

Junior Business Development Executive

I’ve been with Cobweb for six months now and have thoroughly enjoyed my time here. The primary purpose of my role is to be the lynchpin between marketing and sales: qualifying inbound enquiries and leads to create opportunities for the sales team, along with owning the end-to-end qualification to sale journey for opportunities, and account managing my own customer base. 

Matt - Meet Cobweb

Matthew Donohue

Junior Business Development Executive

The primary purpose of my role is to manage a selection of key small businesses and to ensure we deliver a great service through the subscriptions they hold. I’m also responsible for following up website submissions and taking incoming telephone calls, ensuring all questions are swiftly answered and that we provide the best possible service. 

The leadership team

Michael Frisby

Michael Frisby

Managing Director

My passion has always been how IT can help individuals and businesses achieve more. Cobweb was created to help customers understand and take full advantage of IT and the cloud. My role is to oversee the strategy of the business, ensure we delight our customers and provide services and solutions that help them achieve their goals.

Julian Dyer

Julian Dyer

Chief Technology Officer

CTO and co-founder of Cobweb, delivering technical expertise and strategic development across our key platforms, along with playing a central role in the development of new generation cloud services.

Michael Olpin

Michael Olpin

Finance Director

I have a broad commercial role, with specific responsibility for all financial, HR and legal matters. Prior to joining the Cobweb group in 2009, I held various directorships and senior financial positions in quoted and unquoted companies. I am a B.Eng (Hons) in Engineering Science and a Fellow of the Chartered Institute of Management Accountants.

Other key members of the Cobweb team

Oliver North Cobweb

Oliver North

Billing Administrator

As your first point of contact for any queries regarding Cobweb billing, I can help you with invoice queries, amending payment methods or customer account details, I can also generate statement of accounts.

Kev Gower

Kev Gower

Head of Projects & Professional Services

My team and I are here to support you by offering a variety of professional services to ensure that the cloud services you purchase from us meet the requirements you expect.

Sam Johnson Cobweb

Sam Johnson

Customer Support Manager

I am fanatical about delivering the best support experience to our customers. My own experience has been built working with and supporting cloud services for over a decade. I am responsible for the day-to-day technical support delivery to Cobweb’s customers, ensuring my team of passionate and highly skilled technician consistently deliver an industry leading level of technical support and customer satisfaction.