Europe's largest Cloud Communications provider
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Disaster Recovery, Business Continuity and IT Security

In a world where uncertainty is more and more reliant on technology, Disaster Recovery (DR) and Business Continuity (BC) are no longer a nice to have, but essential in a company’s long term planning.

The increasing complexities and interdependencies of business processes, systems and applications means that business continuity planning (BCP) must be an integral part of any successful business.

The ability to minimize disruption and get systems back as normal could be the difference between a small inconvenience and bankruptcy.

The need is here for people to access their information quicker than ever before. Using a Managed Service such as Microsoft Exchange Business Email or Microsoft SharePoint, information is stored more securely and backed up in a much more efficient way than most businesses would be able to on-site.

The traditional disaster recovery requirements of 24-48 hours to get a business back up and running with their data is well within the capability of a business due to the fact that the information is all securely stored and backed up at the Hosting provider.

What could constitute a disaster to a business and could it actually happen? In the current climate, we are constantly reminded of the more dramatic natural and man‐made events that cause disruption to life and business.

We see ‘headline’ events in the news that grab our attention such as massive data loss in places as high up as government departments so if it can happen to them then surely it can happen to anyone? However it is the less extreme events such as power failure, fire, flood, denial of service or data loss which are far more likely to disrupt the efficient running of your business, possibly damaging your reputation too.

 

Disaster Recovery and IT Security confidence

Most businesses will have considered the impact of data loss at some point, but in Cobweb’s experience the majority still has no explicit strategy in place to deal with such an occurrence. 

Why not take that headache away and let someone else have the worry of managing your data in times where your time is better spent dealing with other needs knowing that your data is safe and available when you require it.

 

Risk Assessments

Full risk assessments are carried out across all customer facing services delivered. Other assessments will also include the network, the physical security of the buildings and also internal systems used.

Backups

Customer data is backed up on a daily, weekly and monthly basis. This means that we always have an up to date copy of any business critical data.

Off site

All data that is backed up is stored off site so we have two copies of the data; one stored in a secure data centre and one within a secure storage facility. If something happens to one, no problem, we have another copy.

From your perspective if something ever happened to your premises then your data isn’t stored there, so all you need is a temporary office, an internet connection and then you have full access to the information again.

24/7 Support

Our support team are available 24/7 so in the event that you have a critical issue, we’re always on hand to help in any way we can to enable you to get that business critical data back as soon as possible.

Internet Protection: Symantec.cloud

Symantec.cloud will protect your organization from Internet threats such as viruses, spam, spyware and other inappropriate content, more effectively than any other vendor in the world. That includes an unrivaled 100% guarantee against known and unknown email viruses.

Patching

All our servers are patched using Microsoft best practise. This ensures that the latest patches are tested and applied to systems as soon as possible. Critical patch releases can be turned round in some cases within around 24hrs!

Access Control

Access to any of our secure working areas is strictly controlled. The minimal people that need to have access do. All customer facing services are housed within a tier 3 data centre. This means that some of the highest level of security possible to protect the servers is in place.

Personnel Security

All staff that are in key positions or have access to confidential data are security screened prior to starting work with Cobweb. This is to ensure that our customer data is protected even when new people start within the company.

Most businesses will have considered the impact of data loss at some point, but in Cobweb’s experience the majority still has no explicit strategy in place to deal with such an occurrence. 

Why not take that headache away and let someone else have the worry of managing your data in times where your time is better spent dealing with other needs knowing that your data is safe and available when you require it.

ISO27001

A standard which has been internationally recognized as a way to protect businesses in both IT Security and Business Continuity is ISO 27001. This standard unfortunately is incredibly difficult to attain and in the recent Information Security Breach Survey it was found that only 11% of businesses that were surveyed have implemented the standard.

If you find a service that gives you the value you require, backed up with the assurance that the accreditation gives you, then your Business Continuity and Disaster Recovery needs from a data perspective are addressed.

This ISO 27001 standard ensures that the holder of the accreditation has mitigated risks as much as possible and that every element of the service from the firewalls at the front end of the data storage through to the data backups that take place each day is kept as safely and securely as is possible.

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Latest News

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